The British Antique Dealers’ Association Cultural and Educational Trust: Privacy Notice
We will keep this page updated to show you all the things we do with your personal data.
We will never sell your personal data and will only share it with organisations we work with when it’s necessary and the privacy and security of your data is assured.
Who are ‘we’?
In this policy, whenever you see the words ‘we’, ‘us’, ‘our’ or 'BADA Friends' it refers to The British Antique Dealers' Association Limited Cultural and Educational Trust (Reg. Charity number 264856).
This policy applies to existing BADA Friends or anyone who joins BADA Friends in the future.
When joining the BADA Friends we collect various categories of information about you such as your name, your home address, personal telephone number and email address. This is stored on a secure database.
If you decide to pay by Direct Debit we will store your bank account details securely in order to process payment.
If you pay for membership or an event using a Debit / Credit Card we will take those details in order to process that transaction but will not keep these details.
We process your data to fulfil event bookings and retail activities. Your data will be used to communicate with you throughout the process, including to confirm we’ve received your order and payment, to confirm dispatch, to clarify where we might need more detail to fulfil an order or booking, or to resolve issues that might arise with your order or booking. We may also hold dietary information for event catering.
Your data may also be used to inform you about events organised by the British Antique Dealers’ Association and to send you information about antiques and works of art, which we believe you may find of interest, including Newsletters from the Association.
We hold this information on the lawful basis of legitimate interest.
1. Retention Policy
We will only keep the information for as long as we need to use it, for the purposes it was given to us and for our business needs in line with our retention policy (a copy is available on request), or as required by law or regulation.
2. Updating your data and marketing preferences
We want you to remain in control of your personal data. If, at any time, you want to update or delete your personal data or cancel your membership of BADA Friends, please contact us in one of the following ways:
If you are a BADA member you can amend your details by logging into the member area on www.bada.org
Email: [email protected]
+44(0)20-7589 4128. Open 9.30 am - 5.00 pm weekdays
The British Antique Dealers Association Cultural & Educational Trust, 21 John Street, London WC1N 2BF
3. Subject access rights
If you would like further information on your rights or wish to exercise them, please write to us at The British Antique Dealers Association, 21 John Street, London WC1N 2BF or email [email protected]
You will be asked to provide the following details:
The personal information you want to access;
Where it is likely to be held;
The date range of the information you wish to access
We will also need you to provide information that will help us confirm your identity. If we hold personal information about you, we will give you a copy of the information in an understandable format together with an explanation of why we hold and use it.
Once we have all the information necessary to respond to your request we will provide your information to you within one month. This timeframe may be extended by up to two months if your request is particularly complex.
What to do if you are not happy
In the first instance, please talk to us directly so we can resolve any problem or query. You also have the right to contact the Information Commissions Office (ICO) if you have any questions about Data Protection. You can contact them using their help line 0303 123 113 or at www.ico.org.uk.
4. Links to other websites
5. Securing your data
Information system and data security is imperative to us to ensure that we are keeping our customers, members, volunteers, employees and contractors safe.
We operate a robust and thorough process for assessing, managing and protecting new and existing systems which ensures that they are up to date and secure against the ever-changing threat landscape.
Our staff complete mandatory information security and data protection training on employment and annually thereafter to reinforce responsibilities and requirements set out in our information security policies.
When you trust is with your data we will always keep your information secure to maintain your confidentiality. By utilizing strong encryption when your information is stored or in transit we minimize the risk of unauthorized access or disclosure
6. Disclosing and sharing information
When we allow third parties acting on behalf of The British Antique Dealers Association
to access to your information, we will always have complete control of what they see, how long they see it for and what they are allowed to do with it. We do not sell or share your personal information for other organisations to use.
Personal data collected and processed by us may be shared with the following groups where necessary:
The British Antique Dealers' Association employees
The British Antique Dealers' Association
Third party cloud hosting and IT infrastructure providers who host the CRM / website and provide IT support in respect of the website;
Also, under strictly controlled conditions:
Service Providers providing services to us
7. Storage of information
The British Antique Dealers’ Association operations are based in the UK and we store most of our data within the European Union (EU). Some organisations which provide services to us may transfer data outside the European Economic Area, but we will only allow this if your data is adequately protected. Some of our systems are provided by US companies and whilst it is our policy that we prefer data hosting and processing to remain on EU-based solutions, it may be that using their products results in data transfer to the USA. However, we only allow this when we certain it will be adequately protected. (e.g. US Privacy Shield or Standard EU contractual clauses).
8. Payment card Security
The British Antique Dealers Association has an active PCI-DSS compliance programme in place. This is the international standard for safe card payment processes. All card transactions are carried out manually and merchant copy receipts are stored securely.
Some of our events have Closed Circuit Television (CCTV) and you may be recorded when you visit them.
CCTV is used to provide security and protect both our members and visitors and The British Antique Dealers Association. CCTV will only be viewed when necessary (e.g. to detect or prevent crime) and footage is stored for a set period after which it is recorded over. The British Antique Dealers’ Association complies with the Information Commissioner’s Office CCTV Code of Practice and we put up notices, so you know when CCTV is used.